Frequently Asked Questions
General Junk Removal Questions
What is junk removal?
Junk removal is a convenient way to clear out unwanted items from your home, office, or property. At North Coast Junk Removal, we handle all the heavy lifting — hauling, sorting, and responsible disposal — so you don’t have to lift a finger.
What types of junk do you remove?
We haul away almost anything that’s non-hazardous, including:
Furniture (couches, mattresses, dressers, etc.)
Appliances and electronics
Yard waste and storm debris
Construction and remodeling materials
Household clutter and garage junk
How does your junk removal process work?
Our process is simple and stress-free:
Schedule an appointment — online or by phone.
Receive a free estimate when we arrive.
We haul everything away and clean up the area when finished.
Do I need to move items outside before pickup?
Nope! Our team will remove items from wherever they are — attics, basements, garages, or backyards. Just point, and we’ll handle the rest.
Do you offer same-day or next-day service?
Yes! In most parts of Mendocino County, we can provide same-day or next-day service, depending on our schedule and your location.
Pricing & Payment Questions
How do you determine pricing?
Our rates are based on volume — how much space your items take up in our truck — also includes dump fees up to 1 ton. You’ll always receive an upfront, all-inclusive estimate.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates either in person or by text — simply send us photos of what you’d like removed.
Do you charge by weight or volume?
We charge primarily by volume, not weight. This keeps our pricing simple, transparent, and fair.
Are there any hidden fees?
Never. We pride ourselves on honest pricing. Any extra charges (for items like tires, heavy materials, or appliances with freon) are discussed upfront.
What payment methods do you accept?
We accept cash, all major credit/debit cards, and popular digital payments such as Venmo or Zelle.
What We Can and Can’t Take
What items can you not take?
For safety and legal reasons, we cannot accept:
Paint, solvents, or chemicals
Asbestos or hazardous waste
Gasoline, oil, or fuel containers
Pressurized tanks or cylinders
But we can point you to where you can properly dispose of those items yourself.
Do you take appliances and electronics?
Yes! We remove and recycle refrigerators, washers, dryers, TVs, and computers responsibly.
Can you remove construction debris?
Definitely. We remove renovation waste such as wood, drywall, tile, and flooring from remodels and cleanups.
Do you take yard waste?
Yes — we haul away branches, brush, soil, and storm debris throughout Mendocino County, Lake County, and Sonoma County.
Eco-Friendly Junk Removal
What happens to my junk after you haul it away?
At North Coast Junk Removal, we make every effort to donate and recycle items whenever possible. Usable items are donated to local Mendocino County charities, and recyclable materials are diverted from the landfill.
Do you donate usable items?
Yes! We partner with local organizations to ensure furniture, clothes, and usable household goods are given a second life.
Are you an eco-friendly junk removal company?
Absolutely. Environmental responsibility is at the heart of what we do — we recycle and donate first, and only dispose when necessary.
Scheduling & Logistics
Do I need to be home during pickup?
We recommend being there, but if you can’t be, we also offer curbside or contactless pickup options.
How far in advance should I schedule?
We suggest scheduling 24–48 hours in advance for best availability, though same-day service is often possible.
Do you work on weekends or holidays?
Yes — we offer weekend junk removal services! Holiday availability may vary, so please call ahead.
How long does junk removal take?
Most jobs are completed in under two hours, depending on the size and type of load.
Specialty Services
Do you offer commercial junk removal?
Yes! We serve local businesses, property managers, and contractors throughout Mendocino County and surrounding areas, with reliable commercial junk removal and cleanout services.
Do you handle estate or eviction cleanouts?
Yes, we offer compassionate and efficient estate, foreclosure, and eviction cleanouts for homeowners, landlords and realtors.
Can you remove heavy items like hot tubs or pianos?
Yes, our team has the tools and experience to safely remove large or bulky items such as hot tubs, safes, and pianos.
Do you offer dumpster rentals?
Yes — if you prefer to load items yourself, we offer short-term dumpster rentals for projects around your property.